If the push certificate you create is listed under a different name, the certificate will not be accepted when uploaded into Dashboard (re-naming the file will not resolve the issue). Losing access to the original Apple ID (and therefore the original Apple Push certificate) would result in losing management of the previously enrolled devices.Ī valid certificate generated from the Apple P ush Certificate Portal is named MDM_ Meraki Inc._Certificate.pem. Note: Best practice is to use an Apple ID in the Apple Push Certificate Portal that belongs to your organization rather than a personal account, if possible.
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If a new certificate is created, on the other hand, currently enrolled iOS and macOS devices will appear offline and be unable to receive MDM commands unless they are re-enrolled. The critical difference, however, is that the existing certificate must be renewed, and re-uploaded into Dashboard. The process for renewing the Apple Push Certificate is essentially the same as creating a new one. This certificate is created on Apple's push certificate website, uploaded into Systems Manager, and then silently installed on iOS and macOS devices during Systems Manager enrollment.Īpple requires this certificate be renewed every 365 days. In order for Apple's Push Notification server to recognize commands from Systems Manager, a certificate must be installed on all enrolled devices.
This notification prompts the device to check-in with the Meraki Dashboard, and receive any pending commands. In order for Cisco Meraki Systems Manager to communicate with an enrolled iOS or macOS device, Apple's Push Notification Service (APNS) first sends the device a silent notification.
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